Login

Returns Policy
We have a Liberal Returns Policy
  • You can send back the item you have purchased to us in its original condition and tags with the same package within 7 days after receiving the products, in case you do not like it for any reasons.
  • In case of genuine fault from our side, we will refund the money including the shipping cost or we may replace the product without additional charges.
  • The return address is mentioned in the RETURN AUTHORISATION FORM , Our returns warehouse in Chennai in India.
How to send the returns?
  • You must fill the returns form in the link given here ,before sending any returns.
  • If you have any questions or clarification you can contact our customer support, we shall assist you on how to have the product sent back to us.
  • Customer Support:
Terms and Conditions:
  • We would entertain the return, only if it is sent with the successful submission of the Return Authorization Form.
  • Returns would not be accepted for custom made / stitched clothing, including readymade stitched Sarees or Sarees stitched with custom blouse, stitched salwar kameez etc. However, we would accept returns if there is any faults from our end.
  • We request to submit the Return Authorisation Form within 7 days after receiving the merchandise.
  • All products should be returned in original condition with tags intact as attached in the dress. Presence of original tags is a must to accept returns.
  • Refund on Returns:
    • At any point of time the refunds will not exceed the actual value of the goods.
    • There is an admin/credit card commission cost of Rs 100 will be deducted for refund. If refund is issued as a gift voucher there is no charge applicable.
    • For orders placed using Bank Transfer payment method or COD refunds would be issued as a Bank cheque.
    • All refunds require a processing time of 7 working days.